Guess What Happened at Our Coffee Stand the Other Day

How’s that for a cryptic, teasing blog title?

But seriously, go ahead and guess what happened at our Pacific Avenue coffee stand on Sunday.

Okay, we’ll tell you.

A customer drove up, must have been around 9:30 in the morning, give or take a few minutes, and that customer asked for a type of pastry we don’t happen to carry on our menu.

And you know what happened?  Huh?  Can you guess?

Our barista told the customer she would make a note of it and share that suggestion with the owner, Amanda, first chance she gets.

Now, that may not seem like a big deal to you, but we believe it is not the norm, and the reason it is not the norm is because the menus at most coffee shops are set in stone, like some ancient Egyptian stone carving . . . but at Madres Espresso, we like taking suggestions.

Why?

Because customer service is our #1 priority.

Period!

End of story!